Airline Services Specialist


Fluent or Native

Company profile

Global customer service operator with offices in several Bulgarian cities as in other countries is looking for people for the German team in Sofia.

Job Description

•Responsible for providing an excellent customer care service to the clients of the airline company – via phone and email;

•Assisting customers with reservations, flight changes in a polite and professional manner;

•Providing information about flight details, destinations, cost and fees, etc.


•Fluency in both German and English – B2H/C1;

•Previous experience in a travel agency, airline reservations or similar role will be considered as an advantage;

•Good communication and organization skills;

•Ability to work on flexible shifts;


A competitive start salary with social benefits package that includes; health & life insurance, food voucher, transportation allowance and compliment card. Customer Service Training, career opportunities,

team building activities, recognition and rewards programs.

•Salary: ~€1.000/month.

Our client will only consider applicants with the nationality (or work permit) of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

Shortlisted candidates (applications that show evidence for language and hard skills required plus EU/EEA nationality or work permit) will be contacted via e-mail within 5 working days.

If your CV covers the requirements and you do not receive an e-mail from us, please, contact us using our contact form or email us: