Our Client, is a Customer Support Service and a Live Chat-Agents Platform Provider for any company size or type of industry.
Available in 18 countries, the Group employs over 400 Customer Support / Live Chat-Agents worldwide with a constant fast increase, 90% of whom are remote workers.
You will be simply requested to answer messages through the platform. All the messages are TEXT messages. Absolutely NO PHONE CALLS / NO SELLS / NO LEADS...
After signing your contract (Freelancer), you will receive a link, a login and a password to the platform.
When your shift will start, you will be requested to login to the platform and to enter the "queue" of messages. You will not have anything else to do than responding to the messages arriving on your screen.
The platform also provides different links to follow your personal statistics, access your personal information, earnings and to Chat with the other members of your team, your Quality Manager and your Country Manager.
- Devoted to the client satisfaction
- Confident /Talkative / Creative / Energetic / Charismatic / Curious
- Reliable / Responsible / Flexible
- Good command of English (writing skills)
- Fast typing abilities
- Basic Computer Knowledge
- Excellent Internet Connection (WIFI + 3-4g ghost)
- Salary: [Fixed Salary based on the numbers of hours worked + variable salary based on the number of messages sent/month + Loyalty bonuses]
- You can choose to work from 120h to a max of 200h per month, with 1 or 2 days off. A normal shift never exceeds 6h continuously. The average salary is €800-1200/month for 130h of work, 5 days/week after 3 months of experience.
- Full training and live assistance provided, no previous experience required
- Only text messages are sent to the end users
- NO SELLS, NO PHONE CALLS, NO FEES TO ACCESS THE PLATFORM
- Flexible hours adapted to your jet lag
- Prompts Payments on the 1st of the month
- Possibility to evolve to a Quality Manager Position (team leader). Each QM Manage a team of an average of 5 Customer Support/Live Chat-Agents